A 53-year-old tourist from the Philippines has passed away after collapsing while on the Frozen Ever After ride at Hong Kong Disneyland.

The man was riding with his wife on Friday, August 29, when he suddenly became unconscious. His wife immediately called for help, and first-aid responders performed CPR as the boat returned to the loading area.

He was then taken to North Lantau Hospital but was pronounced dead shortly after 11:30 a.m. local time.

Police confirmed that they received the report at 10:18 a.m. The man’s wife told authorities that he had existing medical conditions, including heart disease and high blood pressure, and was under ongoing treatment.

A spokesperson for Hong Kong Disneyland expressed sympathy, saying, “The resort deeply regrets the passing of the guest and will do its best to support his family. Preliminary investigation shows this incident is not related to ride safety.”

The Philippine Consulate General in Hong Kong confirmed the death on Saturday, August 30, and said it is working with local authorities to assist the family.

Frozen Ever After is a slow-moving boat ride located in the park’s World of Frozen section, which opened in 2023.

It features animatronic characters from Disney’s Frozen movies and is considered suitable for visitors of all ages. The park does advise that pregnant women should avoid riding.