Kenya Airways pays NCAA fine for Consumer breaches

Kenya Airways has settled the fine placed on it by the Nigerian Civil Aviation Authority (NCAA) for violating the rights of Nigerian passenger, Gloria Omisore, and others. The case dates back to February 2025. Michael Achimugu, NCAA’s Director of Public Affairs and Consumer Protection, confirmed that the airline made the payment on Wednesday, September 17, […]

NCAA vow to start naming and shaming airlines who cancel flights and leave their passengers stranded at the airport without providing any accomodation

The Nigeria Civil Aviation Authority (NCAA) has announced that it will publicly call out airlines that cancel flights and leave passengers stranded at airports without offering accommodation. In a post shared on X, NCAA spokesperson Michael Achimugu reminded airlines that the law requires them to provide hotel stays for passengers stranded between 10 PM and […]